Autotask Toolkit
v 2.13.2 PRODT20260414.0006 — aanvraag extra licentie Connecsy Complete
- Status
- Complete
- Priority
- L6- Request
- Category
- TSV Requests
- Type
- Service Request
- Queue
- TPS - Tickets
- SLA
- 5x8
- Issue type
- –
- Source
- Client Portal
- Klant
- Gemeente Nunspeet (8071GJ1)
- Contact
- Bob Renkens
- Contract
- Gemeente Nunspeet (8071GJ1) - 5x8 Comfort SLA
- Asset (CI)
- –
- Toegewezen aan
- Gerko Oskam
- Aangemaakt
- 2026-04-14 13:58
- Due date
- 2026-04-29 08:58
- Resolved
- 2026-05-18 15:20
- Completed
- 2026-05-18 15:17
- Laatste activiteit
- 2026-05-18 15:18
Beschrijving
Goedemiddag, Graag zouden wij een offerte ontvangen voor 1 extra licentie voor de Connecsy bedienpost oplossing. Offerte gedurende lopende looptijd contract
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682891,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683526,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 734,
"companyLocationID": 557,
"completedByResourceID": 29682891,
"completedDate": "2026-05-18T15:17:41.557Z",
"configurationItemID": null,
"contactID": 30686041,
"contractID": 29684826,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-04-14T13:58:31.273Z",
"createdByContactID": 30686041,
"creatorResourceID": 30686041,
"creatorType": 2,
"currentServiceThermometerRating": null,
"description": "Goedemiddag,\r\n\r\nGraag zouden wij een offerte ontvangen voor 1 extra licentie voor de Connecsy bedienpost oplossing. \r\nOfferte gedurende lopende looptijd contract",
"dueDateTime": "2026-04-29T08:58:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682891,
"firstResponseDateTime": "2026-04-14T15:20:00.000Z",
"firstResponseDueDateTime": "2026-04-29T08:58:31.273Z",
"firstResponseInitiatingResourceID": 29682891,
"hoursToBeScheduled": null,
"id": 42530,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-05-18T15:18:02.733Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-05-18T15:17:58.583Z",
"lastCustomerVisibleActivityDateTime": "2026-05-18T15:17:41.557Z",
"lastTrackedModificationDateTime": "2026-05-18T15:17:41.603Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": 2394,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "",
"resolutionPlanDateTime": "2026-05-18T15:20:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-05-18T15:20:00.000Z",
"resolvedDueDateTime": "2026-04-29T08:58:31.273Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 2,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": -1,
"status": 5,
"subIssueType": null,
"ticketCategory": 105,
"ticketNumber": "T20260414.0006",
"ticketType": 1,
"title": "aanvraag extra licentie Connecsy",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Licentie is intussen aangeboden en besteld."
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}