Autotask Toolkit

v 2.13.2 PROD

T20241213.0006.017 — Maandelijks inloggen Marc Complete

Status
Complete
Priority
L5- Change normaal
Category
TSV Changes
Type
Service Request

Queue
TPS - Tickets
SLA
7x4
Issue type
Source
Geautomatiseerd
Klant
Meijburg & Co BV (1186DS9)
Contact
Brian Zeh
Contract
Meijburg & Co BV (1186DS9) - 7x4 (HW+SW)
Asset (CI)
Hoofdlocatie
Toegewezen aan
Marc Blankestijn

Aangemaakt
2026-04-11 22:00
Due date
2026-04-24 10:30
Resolved
2026-05-21 21:09
Completed
2026-05-21 21:09
Laatste activiteit
2026-05-21 21:09

Beschrijving

Inloggen om account actief te houden en controleren of inloggen nog werkt.

Volledige record uit Autotask
{
  "apiVendorID": null,
  "assignedResourceID": 29682886,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 353,
  "companyLocationID": 180,
  "completedByResourceID": 29682886,
  "completedDate": "2026-05-21T21:09:41.230Z",
  "configurationItemID": 3581,
  "contactID": 30685573,
  "contractID": 29684765,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-04-11T22:00:04.307Z",
  "createdByContactID": null,
  "creatorResourceID": 29682891,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Inloggen om account actief te houden en controleren of inloggen nog werkt.",
  "dueDateTime": "2026-04-24T10:30:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-05-21T21:09:41.277Z",
  "firstResponseDueDateTime": "2026-04-17T13:00:00.000Z",
  "firstResponseInitiatingResourceID": 29682886,
  "hoursToBeScheduled": null,
  "id": 42515,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-05-21T21:09:41.277Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 29682886,
  "lastCustomerNotificationDateTime": "2026-04-11T22:00:23.787Z",
  "lastCustomerVisibleActivityDateTime": null,
  "lastTrackedModificationDateTime": "2026-05-21T21:09:41.277Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": "2026-05-21T21:09:41.277Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-05-21T21:09:41.277Z",
  "resolvedDueDateTime": "2026-04-24T10:30:00.000Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 3,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 14,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20241213.0006.017",
  "ticketType": 1,
  "title": "Maandelijks inloggen Marc",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "vrvolg op T20241213.0006.018"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}