{
  "apiVendorID": null,
  "assignedResourceID": 29682888,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": 1,
  "changeApprovalType": 1,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 249,
  "companyLocationID": 76,
  "completedByResourceID": 29682888,
  "completedDate": "2026-06-04T09:08:16.680Z",
  "configurationItemID": null,
  "contactID": 30685257,
  "contractID": 29684816,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-04-07T08:36:23.717Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Goedemorgen,\n\nPer 1-6-2026 heb ik een nieuwe uitdaging gevonden, en ga ik Dekker verlaten.\nIk zou graag mijn zakelijke mobiele nummer willen meenemen.\nIs het mogelijk om deze per 1-6 vrij te geven, zodat ik een nieuw abonnement op dit nummer kan afsluiten?\n\nHet nummer: 0611704853\n\nIk hoor graag!\n\nMvg\nErwin",
  "dueDateTime": "2026-04-20T12:06:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682888,
  "firstResponseDateTime": "2026-04-07T09:02:13.380Z",
  "firstResponseDueDateTime": "2026-04-13T14:36:23.717Z",
  "firstResponseInitiatingResourceID": 29682888,
  "hoursToBeScheduled": null,
  "id": 42489,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-04T09:08:44.703Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-04T09:08:36.923Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-04T09:08:16.663Z",
  "lastTrackedModificationDateTime": "2026-06-04T09:08:16.710Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-06-04T09:08:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-06-04T09:08:00.000Z",
  "resolvedDueDateTime": "2026-04-20T12:06:23.717Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 2,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260407.0004",
  "ticketType": 4,
  "title": "Nummer vrijgeven 0611704853",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nummer geporteerd.\nAbonnement is opgezegd."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}