Autotask Toolkit
v 2.13.2 PRODT20260319.0003 — Licentie en toestel Complete
- Status
- Complete
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- 5x8
- Issue type
- –
- Source
- Telefoon
- Klant
- Autobedrijf Hartgerink en Klomp BV (2132XT22-26)
- Contact
- Rene Klomp
- Contract
- Autobedrijf Hartgerink en Klomp BV (2132XT22-26) - 5x8 Comfort SLA
- Asset (CI)
- –
- Toegewezen aan
- Marc Blankestijn
- Aangemaakt
- 2026-03-19 10:12
- Due date
- 2026-04-02 13:23
- Resolved
- 2026-05-08 07:25
- Completed
- 2026-05-08 08:51
- Laatste activiteit
- 2026-05-08 08:51
Beschrijving
Licentie en toestel Oppotunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2366
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682886,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683530,
"changeApprovalBoard": null,
"changeApprovalStatus": 1,
"changeApprovalType": 1,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 200,
"companyLocationID": 27,
"completedByResourceID": 29682886,
"completedDate": "2026-05-08T08:51:32.467Z",
"configurationItemID": null,
"contactID": 30682931,
"contractID": 29684658,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-03-19T10:12:21.943Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Licentie en toestel\n\nOppotunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2366",
"dueDateTime": "2026-04-02T13:23:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682888,
"firstResponseDateTime": "2026-03-19T10:13:32.013Z",
"firstResponseDueDateTime": "2026-03-25T16:12:21.943Z",
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 42359,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-05-08T08:51:58.547Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-05-08T08:51:51.760Z",
"lastCustomerVisibleActivityDateTime": "2026-05-08T08:51:32.450Z",
"lastTrackedModificationDateTime": "2026-05-08T08:51:32.513Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "KP 00002366",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": "2026-05-08T07:25:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-05-08T07:25:00.000Z",
"resolvedDueDateTime": "2026-04-02T13:23:00.843Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 2,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 5,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260319.0003",
"ticketType": 4,
"title": "Licentie en toestel",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Toestel aangesloten en getest. "
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}