Autotask Toolkit

v 2.6.1 PROD

T20260318.0004 — POC systeem inrichten Is scheduled

Status
Is scheduled
Priority
Interne request
Category
Pre-sales (vraag voor support)
Type
Service Request

Queue
Pre-sales requests (intern)
SLA
Pre-sales intern
Issue type
Pre-sales NEC
Source
Klant
Dulimex BV (8171MB11-15)
Contact
Henry Bieze
Contract
Asset (CI)

Aangemaakt
2026-03-18 10:09
Due date
2026-04-17 07:57
Resolved
Completed
Laatste activiteit
2026-05-12 12:43

Beschrijving

Op verzoek van Frank en de klant een POC systeem inrichten. Als basis 4 gebruikers inrichten. Klant moet in iedergeval de gebruikers aanleveren die dit gaan testen.

Volledige record uit Autotask
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  "billingCodeID": 29683526,
  "changeApprovalBoard": null,
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  "changeInfoField1": "",
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  "changeInfoField5": "",
  "companyID": 1229,
  "companyLocationID": 1256,
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  "createDate": "2026-03-18T10:09:11.117Z",
  "createdByContactID": null,
  "creatorResourceID": 29682886,
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  "currentServiceThermometerRating": null,
  "description": "Op verzoek van Frank en de klant een POC systeem inrichten.\n\nAls basis 4 gebruikers inrichten. \nKlant moet in iedergeval de gebruikers aanleveren die dit gaan testen.",
  "dueDateTime": "2026-04-17T07:57:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-03-26T07:58:29.970Z",
  "firstResponseDueDateTime": "2026-03-20T09:09:11.117Z",
  "firstResponseInitiatingResourceID": 4,
  "hoursToBeScheduled": null,
  "id": 42349,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": 27,
  "lastActivityDate": "2026-05-12T12:43:25.733Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": null,
  "lastCustomerVisibleActivityDateTime": "2026-05-12T12:08:39.520Z",
  "lastTrackedModificationDateTime": "2026-05-12T12:43:25.733Z",
  "monitorID": null,
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  "opportunityID": 2047,
  "organizationalLevelAssociationID": null,
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  "priority": 8,
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  "resolution": "",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": "2026-04-10T10:27:48.957Z",
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-04-17T07:57:48.957Z",
  "rmaStatus": null,
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  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 14,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": null,
  "status": 20,
  "subIssueType": 303,
  "ticketCategory": 109,
  "ticketNumber": "T20260318.0004",
  "ticketType": 1,
  "title": "POC systeem inrichten",
  "userDefinedFields": []
}