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  "contractServiceID": null,
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  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Sinds 3 dagen zijn er problemen met inkomende gesprekken, sommige komen niet binnen sommige zonder audio.\nHerstarten van de Avaya heeft geen effect, het probleem blijft aanwezig.",
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  "id": 42348,
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  "isVisibleToComanaged": false,
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  "priority": 2,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
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  "source": 2,
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  "subIssueType": null,
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  "ticketNumber": "T20260318.0003",
  "ticketType": 2,
  "title": "Problemen gesprekken Wommelgem.",
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    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
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      "name": "Factuur omschrijving",
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    {
      "name": "Gepland in Outlook",
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    },
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      "name": "Klant prio",
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      "name": "OB-Status",
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