Autotask Toolkit
v 2.6.1 PRODT20260216.0006 — Odido gegevens Waiting Sales
- Status
- Waiting Sales
- Priority
- L6- Request
- Category
- TSV Requests
- Type
- Service Request
- Queue
- TPS - Tickets
- SLA
- geen
- Issue type
- –
- Source
- Telefoon
- Klant
- FD Mediagroep (1097BL173)
- Contact
- Jerry Cyrus
- Contract
- FD Mediagroep (1097BL173) - Geen Dekking
- Asset (CI)
- –
- Aangemaakt
- 2026-02-16 13:31
- Due date
- 2026-02-23 12:00
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-04-01 15:23
Beschrijving
Graag ontvangt FD Media een overzicht van de bij Odido bekende gegevens van de mobiele gebruikers.
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682888,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683535,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 265,
"companyLocationID": 92,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30683141,
"contractID": 29684362,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-02-16T13:31:23.763Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Graag ontvangt FD Media een overzicht van de bij Odido bekende gegevens van de mobiele gebruikers.",
"dueDateTime": "2026-02-23T12:00:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": "2026-02-17T15:22:07.823Z",
"firstResponseDueDateTime": null,
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 41833,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-04-01T15:23:28.783Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682888,
"lastCustomerNotificationDateTime": "2026-02-19T09:34:14.160Z",
"lastCustomerVisibleActivityDateTime": "2026-02-19T09:34:13.910Z",
"lastTrackedModificationDateTime": "2026-02-19T09:06:49.490Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 16,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 24,
"subIssueType": null,
"ticketCategory": 105,
"ticketNumber": "T20260216.0006",
"ticketType": 1,
"title": "Odido gegevens",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}