Autotask Toolkit
v 2.6.1 PRODT20260122.0021 — Buteressence - inrichten Vlans Waiting Customer
- Status
- Waiting Customer
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- geen
- Issue type
- –
- Source
- Telefoon
- Klant
- Buteressence B.V. (1507BZ1)
- Contact
- Eric Lemmers
- Contract
- Buteressence B.V. (1507BZ1) - Geen Dekking
- Asset (CI)
- –
- Aangemaakt
- 2026-01-22 16:53
- Due date
- 2026-01-29 12:00
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-06-11 12:24
Beschrijving
Buteressence - inrichten Vlans Opportunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2307
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682888,
"assignedResourceRoleID": 29683477,
"billingCodeID": 29683530,
"changeApprovalBoard": null,
"changeApprovalStatus": 1,
"changeApprovalType": 1,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 224,
"companyLocationID": 51,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30686303,
"contractID": 29684324,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-01-22T16:53:36.950Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Buteressence - inrichten Vlans\n\nOpportunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2307",
"dueDateTime": "2026-01-29T12:00:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": "2026-01-22T16:54:53.773Z",
"firstResponseDueDateTime": null,
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 41426,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-11T12:24:03.390Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682888,
"lastCustomerNotificationDateTime": "2026-05-28T09:36:36.587Z",
"lastCustomerVisibleActivityDateTime": "2026-06-11T12:24:03.373Z",
"lastTrackedModificationDateTime": "2026-06-09T11:28:04.680Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "KP 00002307",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 16,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 7,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260122.0021",
"ticketType": 4,
"title": "Buteressence - inrichten Vlans",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}