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  "description": "Beste lezer,\n\n\nVia David Hammel heb ik gisteren reeds ook al een melding gemaakt, er staan telefoontjes in de wachtrij die nergens worden aangeboden.\nIk ben beschikbaar en ingelogd in de groep maar de wachtende worden niet aangeboden.\n\n\nKan je deze situatie toevoegen aan die eerdere melding?\n\n\n\n\n\n\n--\nMet vriendelijke groet,\n\nSabrina de Looper\nHelpdesk Simar Groep\nE-mail: Sabrina@simar.nl <mailto:Sabrina@simar.nl>\nDinsdag t/m vrijdag aanwezig\n\n________________________________\n\n\n\nNederland\n\nBelgië\n\nTel: +31 (0)20 480 82 82\n\nTel: +32 (0)9 395 95 00\n\nE-mail: info@simar.nl <mailto:info@simar.nl>\nE-mail: info@simar-belgium.be <mailto:info@simar-belgium.be>\n\nHelpdesk Nederland\n\nHelpdesk België\n\nTel: +31 (0)20 480 82 86\n\nTel: +32 (0)9 395 95 00\n\nE-mail: helpdesk@simar.nl <mailto:helpdesk@simar.nl>\nE-mail: helpdesk@simar-belgium.be <mailto:helpdesk@simar-belgium.be>\n\nDenk aan het milieu alvorens deze e-mail te printen.\n\nLink adresgegevens:\nhttps://klanten.simar.nl/e-mail/adresgegevens.html <https://klanten.simar.nl/e-mail/adresgegevens.html>\nLink disclaimer:\n\nhttps://klanten.simar.nl/e-mail/disclaimer.html <https://klanten.simar.nl/e-mail/disclaimer.html>\n\n<https://webservice.simar.nl/bevestigingdocumentatie/2024_10_10_Tips_en_Tricks_orderentry.pdf>",
  "dueDateTime": "2026-04-01T07:08:00.000Z",
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  "firstResponseDateTime": "2026-01-21T13:59:20.500Z",
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  "priority": 3,
  "problemTicketId": null,
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  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
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  "source": 2,
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  "ticketNumber": "T20260121.0005",
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  "title": "Wallboard wachtrij blijft hangen",
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    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
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    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": "2026-03-31T00:00:00.0000000"
    },
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      "name": "Klant prio",
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}