Autotask Toolkit
v 2.6.1 PRODT20251125.0006 — Lampen vervanging kantoor. Is scheduled
- Status
- Is scheduled
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- 7x8
- Issue type
- –
- Source
- Telefoon
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- Alex Veldkamp
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Aangemaakt
- 2025-11-25 10:51
- Due date
- 2025-12-08 14:21
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-02-19 09:48
Beschrijving
Lampen vervanging kantoor.
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
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"changeInfoField1": "",
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"companyID": 436,
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"createDate": "2025-11-25T10:51:58.557Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Lampen vervanging kantoor.",
"dueDateTime": "2025-12-08T14:21:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682888,
"firstResponseDateTime": "2025-11-25T12:30:46.567Z",
"firstResponseDueDateTime": "2025-12-02T08:21:58.557Z",
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 40841,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-02-19T09:48:41.223Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682888,
"lastCustomerNotificationDateTime": "2025-12-17T16:15:23.700Z",
"lastCustomerVisibleActivityDateTime": "2026-02-19T09:48:41.177Z",
"lastTrackedModificationDateTime": "2025-12-22T12:18:17.543Z",
"monitorID": null,
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"opportunityID": null,
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"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": null,
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"resolvedDateTime": null,
"resolvedDueDateTime": "2025-12-08T14:21:58.557Z",
"rmaStatus": null,
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"source": 2,
"status": 20,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20251125.0006",
"ticketType": 4,
"title": "Lampen vervanging kantoor.",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}