T20251002.0004 — Auto labels op Sharepoint sites en mappen Is scheduled

Status: Is scheduled
Priority: L6- Request
Category: Kantoor werkzaamheden
Type: Service Request

Queue: TPS - Tickets
SLA: 7x8
Issue type: –
Source: –

Klant: TSV-GROEP BV (1032LB8)
Contact: David Hammel
Contract: TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI): –
Toegewezen aan: Marc Blankestijn

Aangemaakt: 2025-10-02 07:10
Due date: 2025-10-28 15:10
Resolved: –
Completed: –
Laatste activiteit: 2026-09-04 07:31

Beschrijving

Bijvoorbeeld alle documenten in de Sharepoint document bibliotheek van management krijgt label 'geheim' en de engineers mappen 'vertrouwelijk'. We hebben vier van zulke labels vastgesteld: 1 = publiek, 2 = intern, 3 = vertrouwelijk, 4 = geheim

Verloop

2025-10-13 07:11 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w to be scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "To be scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by Marc Blankestijn
2025-10-15 07:11 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w to be scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "To be scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by Marc Blankestijn
2025-10-15 09:41 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] SLA first response breach - email naar AK + DH" fired.

When a ticket is: SLA First Response Is Due In 1 Hours And the following conditions are met: Queue equal to "TPS - Tickets" Then execute the following actions: Send notification e-mail (SLA First Response Notification) to dhammel@tsv-groep.nl; egunther@tsv-groep.nl; Helpdesk (akik@tsv-groep.nl, c05be532.tsv-groep.nl@emea.teams.ms, dhammel@tsv-groep.nl, goskam@tsv-groep.nl, mblankestijn@tsv-groep.nl, rluhrmann@tsv-groep.nl, zjawad@tsv-groep.nl); Primary Resource (mblankestijn@tsv-groep.nl) Create note from email Initiated by Marc Blankestijn
2025-10-15 09:41 Notities Autotask Administrator

Notification sent via Workflow Rule "[TPS-ALL] SLA first response breach - email naar AK + DH"

Autotask Notification: SLA First Response Breach - Action Required T20251002.0004 - Auto labels op Sharepoint sites en mappen
2025-10-16 07:27 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] service call scheduled - status op 'is scheduled'" fired.

When a ticket is: Service Call Is Scheduled Then execute the following actions: Set Status To "Is scheduled" Initiated by Marc Blankestijn
2025-10-27 07:28 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w was scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "Is scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by Marc Blankestijn
2025-10-29 07:28 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w was scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "Is scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by Marc Blankestijn
2026-06-23 11:00 Time-entries David Hammel 4.50 uur

Als eerste stap handmatig aan alle bestaande Sharepoint sites (CRM, alle afdelingen) een extra kolom 'classificatie' toegevoegd voor de labels. Deze worden nu toegepast op documenten die worden geplaatst, niet op bestaande documenten. Dit moet nog verder worden uitgewerkt, bijvoorbeeld via purview (of een power automate of iets anders). Ook nieuwe sites krijgen niet automatisch deze kolom, moet ook wat voor komen.
2026-07-20 12:51 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w to be scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "To be scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by David Hammel
2026-07-22 12:51 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w to be scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "To be scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by David Hammel
2026-09-04 07:31 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] service call scheduled - status op 'is scheduled'" fired.

When a ticket is: Service Call Is Scheduled Then execute the following actions: Set Status To "Is scheduled" Initiated by Marc Blankestijn
2026-09-15 07:31 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w was scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "Is scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by Marc Blankestijn
2026-09-17 07:31 Systeemnotities Systeem

Workflow Rule "[TPS-ALL] ticket 1w was scheduled - email naar primary" fired.

When a ticket is: Ticket In Current Status For 7 Business Days And the following conditions are met: Queue equal to "TPS - Tickets" Status equal to "Is scheduled" Then execute the following actions: Send notification e-mail ([TPS-ALL] ticket vergeten notificatie email) to Primary Resource (mblankestijn@tsv-groep.nl) Initiated by Marc Blankestijn

Volledige record uit Autotask

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