Autotask Toolkit

v 2.6.1 PROD

T20251002.0004 — Auto labels op Sharepoint sites en mappen Is scheduled

Status
Is scheduled
Priority
L6- Request
Category
Kantoor werkzaamheden
Type
Service Request

Queue
TPS - Tickets
SLA
7x8
Issue type
Source
Klant
TSV-GROEP BV (1032LB8)
Contact
David Hammel
Contract
TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI)

Aangemaakt
2025-10-02 07:10
Due date
2025-10-28 15:10
Resolved
Completed
Laatste activiteit
2025-10-16 07:27

Beschrijving

Bijvoorbeeld alle documenten in de Sharepoint document bibliotheek van management krijgt label 'geheim' en de engineers mappen 'vertrouwelijk'. We hebben vier van zulke labels vastgesteld: 1 = publiek, 2 = intern, 3 = vertrouwelijk, 4 = geheim

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