Autotask Toolkit

v 2.13.2 PROD

Uitbreiden SBC capaciteit Implemented

📁 SharePoint-folder

Status
Implemented
Stage
Stage 6 - Handover
Win reason
–
Klant
Ayvens (1114AN30)
Aangemaakt
2025-04-22
Gesloten
2025-05-02

Beschrijving

Akkoord voor het uitbreiden van de SBC capaciteit. Voor inkoop zie inkoop map. Er is bewust meer arbeid aangeboden als in de presales is mee genomen. Betaling 100% achteraf Let op, supplement voor het service contract a €384,00 per jaar, de looptijd is gelijk aan de huidige looptijd van de diensten ____ Uitbreiden SBC capaciteit Vanuit de techniek kwam de melding dat er piek belasting is op de SBC, dit doordat ook het Kore AI verkeer over de SBC loopt. De trunks hebben geen issue. Idee is om 30 kanalen per SBC uit te breiden, ofwel 2x 30

Primary quote

Naam
#1825 — Uitbreiden SBC capaciteit
Effectief vanaf
2025-04-24
Vervaldatum
2025-05-25

Eenmalige items (4)

# Artikel of dienst Item type Aantal
1 Setup kosten Actis
Deze klant neemt 'PS diensten' af van TSV. 		Product 1
2 SBC uitbereiding 30 kanalen
Deze klant neemt 'telefonie diensten of producten' af van TSV. 		Product 2
3 Engineer [project]
Engineer rol voor werkzaamheden op een project 		Labor 2
4 Service dit jaar
Deze klant neemt 'beheer diensten' af van TSV. 		Product 1

Overig periodiek (1)

# Artikel of dienst Item type Aantal
1 Service
Deze klant neemt 'beheer diensten' af van TSV. 		Product 2

Notes (9)

Datum Action type Assigned to Onderwerp / inhoud
2025-05-02 9 Opportunity overdracht Erik Gunther OPP checken en doorzetten
2025-05-02 General Erik Gunther Workflow Rule "[TSV-Opp Stage6] Opportunity ready for handover - notify Alex" fired.
When an opportunity is: Edited And the following conditions are met: Stage changed to "Stage 6 - Handover" Then execute the following actions: Send notification e-mail (Opp. Stage 6 Alex) to aveldkamp@tsv-groep.nl Initiated by Erik Gunther
2025-05-02 General Erik Gunther Workflow Rule "[TSV-Opp Stage6] Losse opdracht ready for handover - notify support team" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Losse opdracht or TPS Orderbevestiging" Stage changed to "Stage 6 - Handover" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Losse opdracht - Stage 6 Handover) to akik@tsv-groep.nl; bsyed@tsv-groep.nl; flunstroo@tsv-groep.nl; jveraar@tsv-groep.nl Initiated by Erik Gunther
2025-05-02 Opportunity Update Erik Gunther Opportunity: None, Uitbreiden SBC capaciteit Total Revenue=4132 Probability=100% Changed Status from Stage 5 Closed - WON to Stage 6 - Handover Changed Projected Close Date from 02-05-2025 to 02-05-2025 Opportunity Owner=Gunther, Erik Changed Status from Active to Closed
2025-05-02 General Erik Gunther Workflow Rule "[TSV-Opp Stage5] OPP check door Erik" fired.
When an opportunity is: Edited And the following conditions are met: Stage changed to "Stage 5 Closed - WON" Then execute the following actions: Set Probability To "100" Set Projected Close Date To 0 Business Day(s) from Current Time Send notification e-mail ([TSV-Opportunity] Stage 5 overdracht maken) to egunther@tsv-groep.nl Create To-Do(s) Initiated by Erik Gunther
2025-05-02 General Erik Gunther Workflow Rule "[TSV-Opp WON] Opportunity closed & WON - notify RE for KP" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Losse opdracht or Project or Standaard (projecten) or TPS Orderbevestiging" Stage changed to "Stage 5 Closed - WON" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 5 Closed (WON) aanmaken kostenplaats) to flunstroo@tsv-groep.nl; revers@tsv-groep.nl Initiated by Erik Gunther
2025-05-02 Opportunity Update Erik Gunther Opportunity: None, Uitbreiden SBC capaciteit Total Revenue=4132 Probability=25% Changed Status from Stage 3 Proposal Sent to Stage 5 Closed - WON Projected Close Date=22-05-2025 Opportunity Owner=Gunther, Erik Status=Active
2025-04-25 Opportunity Update Erik Gunther Opportunity: None, Uitbreiden SBC capaciteit Total Revenue=4132 Probability=25% Changed Status from Stage 1 First Contact to Stage 3 Proposal Sent Projected Close Date=22-05-2025 Opportunity Owner=Gunther, Erik Status=Active
2025-04-22 Opportunity Update Erik Gunther New Opportunity: None, Uitbreiden SBC capaciteit Total Revenue=0 Probability=25% Sales Stage=Stage 1 First Contact Projected Close Date=22-05-2025 Opportunity Owner=Gunther, Erik Status=Active
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