Autotask Toolkit

v 2.13.2 PROD

TSV, Avaya, AudioCodes en ICX service renewal Closed

📁 SharePoint-folder

Status
Closed
Stage
Stage 6 - Handover
Win reason
–
Klant
Ayvens (1114AN30)
Aangemaakt
2024-10-14
Gesloten
2024-12-18

Beschrijving

Wij zijn met Ayvens overeengekomen om de serviceovereenkomst te herzien en continueren naar aanleiding van het Kore.ai Omnichannel project. Hier hebben wij voor de TSV service, Avaya subscriptions en AudioCodes Champs een overeenkomst voor 3 jaar gesloten. Voor ICX is er een maand verlenging overeengekomen tot 1 februari 2025. Dan zijn er nog twee opties waarop voor 1 februari 2025 een verlenging aangevraagd kan worden: Bumicom Recording - verlenging per 3 maanden Avaya Desktop Wallboard - verlenging per 1 jaar Frank gaat met Jessica zorgdragen voor het correct verwerken van deze opdracht en in onze systemen.

Primary quote

Naam
#1732 — Avaya subscription renewal
Effectief vanaf
2024-12-17
Vervaldatum
2025-01-18

Maandelijkse items (1)

# Artikel of dienst Item type Aantal
1 Service
ICX Advanced 24x7 support - tot 1 februari 2025 Supplement 200-A 		Product 1

Overig periodiek (4)

# Artikel of dienst Item type Aantal
1 Service
TSV Service - 3 year annual Hoofdcontract en Supplement 7 samengevoegd 		Product 3
2 Service
Avaya Software Subscriptions - 3 year annual Supplement 200, 200-E, 200-H (Avaya deel) samengevoegd 		Product 3
3 Service
Avaya Breeze - 3 year annual Supplement 200-G 		Product 3
4 Service
AudioCodes Champs - 3 year annual Supplement 200-H (AudioCodes deel) 		Product 3

Notes (7)

Datum Action type Assigned to Onderwerp / inhoud
2024-12-18 General Frank Lunstroo Workflow Rule "[TSV-Opp Stage6] Losse opdracht ready for handover - notify support team" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Losse opdracht or TPS Orderbevestiging" Stage changed to "Stage 6 - Handover" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Losse opdracht - Stage 6 Handover) to akik@tsv-groep.nl; bsyed@tsv-groep.nl; flunstroo@tsv-groep.nl Initiated by Frank Lunstroo
2024-12-18 General Frank Lunstroo Workflow Rule "[TSV-Opp WON] Opportunity closed & WON - notify RE for KP" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Losse opdracht or Project or Standaard (projecten) or TPS Orderbevestiging" Stage changed to "Stage 5 Closed - WON" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 5 Closed (WON) aanmaken kostenplaats) to flunstroo@tsv-groep.nl; revers@tsv-groep.nl Initiated by Frank Lunstroo
2024-12-18 Opportunity Update Frank Lunstroo Opportunity: None, TSV, Avaya, AudioCodes en ICX service renewal Total Revenue=62474 Probability=100% Changed Status from Stage 5 Closed - WON to Stage 6 - Handover Projected Close Date=17-12-2024 Opportunity Owner=Lunstroo, Frank Status=Closed
2024-12-18 Opportunity Update Frank Lunstroo Opportunity: None, TSV, Avaya, AudioCodes en ICX service renewal Total Revenue=62474 Probability=100% Changed Status from Stage 3 Proposal Sent to Stage 5 Closed - WON Changed Projected Close Date from 25-12-2024 to 17-12-2024 Opportunity Owner=Lunstroo, Frank Changed Status from Active to Closed
2024-12-18 Opportunity Update Frank Lunstroo Opportunity: None, Avaya subscription renewal Total Revenue=0 Changed Probability from 25% to 100% Changed Status from Stage 1 First Contact to Stage 3 Proposal Sent Projected Close Date=25-12-2024 Changed Opportunity Owner from Gunther, Erik to Lunstroo, Frank Status=Active
2024-11-25 Opportunity Update Erik Gunther Opportunity: None, Avaya subscription renewal Total Revenue=0 Probability=25% Sales Stage=Stage 1 First Contact Changed Projected Close Date from 13-11-2024 to 25-12-2024 Opportunity Owner=Gunther, Erik Status=Active
2024-10-14 Opportunity Update Erik Gunther New Opportunity: None, Avaya subscription renewal Total Revenue=0 Probability=25% Sales Stage=Stage 1 First Contact Projected Close Date=13-11-2024 Opportunity Owner=Gunther, Erik Status=Active
Volledige record uit Autotask 
{
  "advancedField1": 0.0,
  "advancedField2": 0.0,
  "advancedField3": 0.0,
  "advancedField4": 0.0,
  "advancedField5": 0.0,
  "amount": 62473.91,
  "assessmentScore": null,
  "barriers": "",
  "closedDate": "2024-12-18T00:00:00.000Z",
  "companyID": 347,
  "contactID": 30686086,
  "cost": 0.0,
  "createDate": "2024-10-14T14:24:59.527Z",
  "creatorResourceID": 29682927,
  "description": "Wij zijn met Ayvens overeengekomen om de serviceovereenkomst te herzien en continueren naar aanleiding van het Kore.ai Omnichannel project.\n\nHier hebben wij voor de TSV service, Avaya subscriptions en AudioCodes Champs een overeenkomst voor 3 jaar gesloten.\n\nVoor ICX is er een maand verlenging overeengekomen tot 1 februari 2025.\n\nDan zijn er nog twee opties waarop voor 1 februari 2025 een verlenging aangevraagd kan worden:\nBumicom Recording - verlenging per 3 maanden\nAvaya Desktop Wallboard - verlenging per 1 jaar\n\n\nFrank gaat met Jessica zorgdragen voor het correct verwerken van deze opdracht en in onze systemen.",
  "helpNeeded": "",
  "id": 1925,
  "impersonatorCreatorResourceID": null,
  "lastActivity": "2024-12-18T08:36:40.080Z",
  "leadSource": null,
  "lossReason": null,
  "lossReasonDetail": "",
  "lostDate": null,
  "market": "",
  "monthlyCost": 0.0,
  "monthlyRevenue": 18335.0,
  "nextStep": "",
  "onetimeCost": 0.0,
  "onetimeRevenue": 0.0,
  "opportunityCategoryID": 105,
  "organizationalLevelAssociationID": null,
  "ownerResourceID": 29682902,
  "primaryCompetitor": null,
  "probability": 100,
  "productID": 2,
  "projectedCloseDate": "2024-12-17T00:00:00.000Z",
  "promisedFulfillmentDate": null,
  "promotionName": "",
  "quarterlyCost": 0.0,
  "quarterlyRevenue": 0.0,
  "rating": null,
  "relationshipAssessmentScore": null,
  "revenueSpread": 0,
  "revenueSpreadUnit": "",
  "salesOrderID": null,
  "salesProcessPercentComplete": null,
  "semiannualCost": 0.0,
  "semiannualRevenue": 0.0,
  "stage": 29682776,
  "startDate": "2024-10-14T00:00:00.000Z",
  "status": 3,
  "technicalAssessmentScore": null,
  "throughDate": null,
  "title": "TSV, Avaya, AudioCodes en ICX service renewal",
  "totalAmountMonths": 1,
  "useQuoteTotals": true,
  "userDefinedFields": [],
  "winReason": null,
  "winReasonDetail": "",
  "yearlyCost": 0.0,
  "yearlyRevenue": 529666.95
}