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Acolad Live (all phases) - Voice channel capacity expansion Closed

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Status
Closed
Stage
Stage 6 - Handover
Win reason
–
Klant
Acolad Netherlands B.V. (1181KK121)
Aangemaakt
2024-01-18
Gesloten
2024-02-05

Beschrijving

Akkoord ontvangen voor: 40 x Avaya Aura Media Server (AAMS) licentie per stuk 6,25 = 250,00 40 xSIP trunk PSTN per stuk 5,91 = 236,40 40 x Interconnect trunk per stuk 7,00 = 280,00 Total per maand = 766,40 Looptijd gelijk aan de resterende contractduur nog 13 maanden -------------------------------------------------------------------------------------------- This opportunity is part of a larger project which will be delivered in phases and is needed for all phases of the project. This opportunity offers the differente licenses needed to match the available voice channel capacity to the requirements for this project. Currently the customer indicated peak capacity of 40 simultaneous calls for the Germand customer, in addition to the existing call volume of the Dutch Acolad Live customers. Current capacities as per 18-1-2024 for the Dutch customers): - 220 DSP channels (approx 75 simultaneous customer+vendor calls) - 160 SIP trunk channel capacity (80 in and 80 out or any combination) - No interconnect trunk licenses (not in use) DSP channels are system wide licenses and are calculated based on the total number of peak calls both external (incoming and outgoing PSTN calls) and internal (within the platform between Aura and Breeze). DSP licenses based on yearly subscriptions (YRC) PSTN (SIP) trunk licenses are calculated based on the maximum simultaneous incoming AND outgoing calls over PSTN. Therefore an incoming PSTN call that is transfered an external PSTN destination consumes 2 trunk channels. SIP trunk licenses are based on monthly subscription (MRC) Interconnect trunks provide connectivity between the Avaya platform and calls coming in through the interconnect provider (for 0800 incoming calls and/or German GEO outgoing calls). One incoming 0800 call requires 1 interconnect channel, likewise one outgoung call through the interconnect trunk (ie. Germany outgoing GEO number) also requires 1 interconnect channel. In practice the larger the expected peak traffic over more than one source will require less than the total sum of each sources peak traffic. This can either be calculated (needs exact figures beforehand) or adjusted while in production by scaling up or down. SIP trunk and Interconnect channels can be scaled up or down on a monthly basis, DSP channels are acquired on a yearly basis.

Primary quote

Naam
#1477 — Acolad Live (all phases) - Voice channel capacity expansion
Effectief vanaf
2024-01-17
Vervaldatum
2024-02-18

This quote offers the different licenses needed to match the available voice channel capacity to the requirements for this project: - 40x AAMS (DSP) licenses (YRC) - 40x Trunk channels PSTN (MRC) - 40x Interconnect channels (MRC) See opportunity for detailed information regarding these licenses. Calculation is based upon the figures provided by the customer: - AAMS license needs to be upped from 220 (current) to 260 - 40 additional PSTN trunks are needed to be able to receive the incoming 0800 numbers through the alternative provider (currently used in the project) - 40 interconnect channels are needed to be able to receive the incoming 0800 numbers through the preferred provider (later on in the project) Trunk and Interconnect channels are monthly based and when the preferred 0800 provider is connected and fully in use the PSTN trunk licenses can be scaled back again. This quote does not yet provide any additional Interconnect channels for outgoing calls through a German GEO number.

Maandelijkse items (3)

# Artikel of dienst Item type Aantal Stuksprijs Regeltotaal
1 Telefonie - Avaya Aura Media Server
Avaya Aura Media Server (AAMS) licentie 13 maanden, 250,00 euro per maand 		Product 13 € 250,00 € 3.250,00
2 Vastnet - SIP Trunk PSTN
TSV-Connect voice SIP netlijnen voor PSTN verkeer 13 maanden, 236,40 euro per maand 		Product 13 € 236,40 € 3.073,20
3 Vastnet - Interconnect Trunk
Interconnect channel for incoming 0800 traffic (encrypted, not over PSTN) 13 maanden, 280,00 euro per maand 		Product 13 € 280,00 € 3.640,00
Subtotaal € 9.963,20
Totaal offerte (excl. BTW) € 9.963,20
  • Autotask kent geen looptijd op een offerte. Of het maandelijkse subtotaal een bedrag per maand is of de waarde over de hele looptijd, hangt af van hoe Aantal is ingevuld — de toolkit kan dat niet afleiden.

Notes (11)

Datum Action type Assigned to Onderwerp / inhoud
2024-02-05 General Erik Gunther Workflow Rule "[TSV-Opp Stage6] Opportunity ready for handover - notify project team" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Standaard (aanpassing 1 AV) or Standaard (projecten)" Stage changed to "Stage 6 - Handover" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 6 Handover) to akik@tsv-groep.nl; bsyed@tsv-groep.nl; flunstroo@tsv-groep.nl Initiated by Jeroen Waldram
2024-02-05 Opportunity Update Jeroen Waldram Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=9963 Probability=100% Changed Status from Stage 5 Closed - WON to Stage 6 - Handover Changed Projected Close Date from 08-03-2024 to 05-02-2024 Opportunity Owner=Gunther, Erik Status=Closed
2024-02-05 General Erik Gunther Workflow Rule "[TSV-Opp WON] Opportunity closed & WON - notify RE for KP" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Standaard (aanpassing 1 AV) or Standaard (projecten)" Stage changed to "Stage 5 Closed - WON" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 5 Closed (WON) aanmaken kostenplaats) to revers@tsv-groep.nl Initiated by Jeroen Waldram
2024-02-05 General Erik Gunther Workflow Rule "[TSV-Opp WON] Opportunity closed & WON - notify project team" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Standaard (aanpassing 1 AV) or Standaard (projecten)" Stage changed to "Stage 5 Closed - WON" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 5 Closed (WON)) to flunstroo@tsv-groep.nl Initiated by Jeroen Waldram
2024-02-05 Opportunity Update Jeroen Waldram Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=9963 Changed Probability from 25% to 100% Changed Status from Stage 3 Proposal Sent to Stage 5 Closed - WON Projected Close Date=08-03-2024 Opportunity Owner=Gunther, Erik Changed Status from Active to Closed
2024-02-02 Opportunity Update Erik Gunther Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=9963 Probability=25% Sales Stage=Stage 3 Proposal Sent Projected Close Date=08-03-2024 Changed Opportunity Owner from Hammel, David to Gunther, Erik Status=Active
2024-02-01 Opportunity Update Erik Gunther Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=766 Probability=25% Changed Status from Stage 1 First Contact to Stage 3 Proposal Sent Projected Close Date=08-03-2024 Opportunity Owner=Hammel, David Status=Active
2024-01-31 Opportunity Update David Hammel Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=26 Probability=25% Sales Stage=Stage 1 First Contact Projected Close Date=08-03-2024 Opportunity Owner=Hammel, David Status=Active
2024-01-18 Opportunity Update David Hammel Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=26 Probability=25% Sales Stage=Stage 1 First Contact Projected Close Date=08-03-2024 Opportunity Owner=Hammel, David Status=Active
2024-01-18 Opportunity Update David Hammel Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=11 Probability=25% Sales Stage=Stage 1 First Contact Projected Close Date=08-03-2024 Opportunity Owner=Hammel, David Status=Active
2024-01-18 Opportunity Update David Hammel New Opportunity: None, Acolad Live (all phases) - Voice channel capacity expansion Total Revenue=0 Probability=25% Sales Stage=Stage 1 First Contact Projected Close Date=08-03-2024 Opportunity Owner=Hammel, David Status=Active
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