Volledige record uit Autotask
{
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"amount": 9963.2,
"assessmentScore": null,
"barriers": "",
"closedDate": "2024-02-05T00:00:00.000Z",
"companyID": 923,
"contactID": 30685894,
"cost": 0.0,
"createDate": "2024-01-18T16:11:46.710Z",
"creatorResourceID": 29682885,
"description": "Akkoord ontvangen voor:\n40 x Avaya Aura Media Server (AAMS) licentie per stuk 6,25 = 250,00\n40 xSIP trunk PSTN per stuk 5,91 = 236,40\n40 x Interconnect trunk per stuk 7,00 = 280,00\nTotal per maand = 766,40\nLooptijd gelijk aan de resterende contractduur nog 13 maanden\n\n--------------------------------------------------------------------------------------------\n\n\n\nThis opportunity is part of a larger project which will be delivered in phases and is needed for all phases of the project. This opportunity offers the differente licenses needed to match the available voice channel capacity to the requirements for this project.\n\nCurrently the customer indicated peak capacity of 40 simultaneous calls for the Germand customer, in addition to the existing call volume of the Dutch Acolad Live customers.\n\nCurrent capacities as per 18-1-2024 for the Dutch customers):\n- 220 DSP channels (approx 75 simultaneous customer+vendor calls)\n- 160 SIP trunk channel capacity (80 in and 80 out or any combination)\n- No interconnect trunk licenses (not in use)\n\nDSP channels are system wide licenses and are calculated based on the total number of peak calls both external (incoming and outgoing PSTN calls) and internal (within the platform between Aura and Breeze). DSP licenses based on yearly subscriptions (YRC)\n\nPSTN (SIP) trunk licenses are calculated based on the maximum simultaneous incoming AND outgoing calls over PSTN. Therefore an incoming PSTN call that is transfered an external PSTN destination consumes 2 trunk channels. SIP trunk licenses are based on monthly subscription (MRC)\n\nInterconnect trunks provide connectivity between the Avaya platform and calls coming in through the interconnect provider (for 0800 incoming calls and/or German GEO outgoing calls). One incoming 0800 call requires 1 interconnect channel, likewise one outgoung call through the interconnect trunk (ie. Germany outgoing GEO number) also requires 1 interconnect channel.\n\nIn practice the larger the expected peak traffic over more than one source will require less than the total sum of each sources peak traffic. This can either be calculated (needs exact figures beforehand) or adjusted while in production by scaling up or down. SIP trunk and Interconnect channels can be scaled up or down on a monthly basis, DSP channels are acquired on a yearly basis.",
"helpNeeded": "",
"id": 1687,
"impersonatorCreatorResourceID": null,
"lastActivity": "2024-02-05T08:32:41.400Z",
"leadSource": null,
"lossReason": null,
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"monthlyCost": 0.0,
"monthlyRevenue": 9963.2,
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"onetimeCost": 0.0,
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"opportunityCategoryID": 103,
"organizationalLevelAssociationID": null,
"ownerResourceID": 29682927,
"primaryCompetitor": null,
"probability": 100,
"productID": 2,
"projectedCloseDate": "2024-02-05T00:00:00.000Z",
"promisedFulfillmentDate": null,
"promotionName": "",
"quarterlyCost": 0.0,
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"rating": null,
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"revenueSpread": 0,
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"salesOrderID": null,
"salesProcessPercentComplete": null,
"semiannualCost": 0.0,
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"stage": 29682776,
"startDate": "2024-01-18T00:00:00.000Z",
"status": 3,
"technicalAssessmentScore": null,
"throughDate": null,
"title": "Acolad Live (all phases) - Voice channel capacity expansion",
"totalAmountMonths": 1,
"useQuoteTotals": true,
"userDefinedFields": [],
"winReason": null,
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"yearlyCost": 0.0,
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}