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  "amount": 6675.0,
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  "barriers": "",
  "closedDate": "2024-01-17T00:00:00.000Z",
  "companyID": 923,
  "contactID": 30685894,
  "cost": 3470.0,
  "createDate": "2024-01-04T14:04:12.317Z",
  "creatorResourceID": 29682885,
  "description": "Richard heeft akkoord gegeven voor 100% achteraf, zie mail in sharepoint.\nDavid begeleid dit vanuit zijn kant.\n\n\nThis opportunity is part of a larger project which will be delivered in phases. This is the first phase of that project and will only cover the German 0800 (toll-free incoming) number(s) and German GEO (outgoing) number(s) and required infrastructure and platform changes.\n\nCustomer indicated the following:\na. Phase 1 (temporary solution): Same phone service implementation as in the Netherlands, but with a German toll-free number, and a german outgoing number. I don’t have details about the call center setup (Vanad receiving both NL and German phone calls vs dedicated German call center)\ni. Therefore Phase 1 will NOT include:\n1. IVR\n2. client identification in IVR\n3. outbound call encryptioning\n\n\nScope of this opportunity includes:\n- TSV datacenter infrastructure/interconnect to and from PSTN provider for 0800 and GEO numbers in Germany\n- Routing changes in Avaya platform to accomodate outgoing PSTN calls using German GEO number(s)\n- Routing changes in Avaya platform to accomodate incoming Toll-Free calls\n- New Breeze flows to accomodate for next phases, ie copy existing NL flow and modify it for GE using existing call logic but in a separate flow to prevent issues with existing flows\n- All changes to routing in Avaya and Flows in Breeze will be first Avaya 'acceptance' and after approval also on Avaya  'production'\n- Project management needed for coordinating the interconnect with the PSTN provider\n- Project management needed for coordinating the Avaya platform changes with AL team\n\nAs indicated the PSTN provider will not be able to start on the infrastructure side before jan.15th - I have allready scheduled a kickoff meeting with our provider on that date but we do need approval on this quote before then.\n\nNOT in scope for this opportunity (only as an indication):\n- IVR in the Avaya platform\n- VoIP Calling app\n- Support from Ron for native development on Android/iOS\n\nAll hours on the quote are indicative and will be invoiced based on actual hours worked. The quote includes optional items, these are needed based on the required number of simultaneous calls. If there is a requirement for 10 simultaneous incoming calls then 9 extra 0800 number channels are needed, if there is a need for 10 simultaneous outgoing calls also then 9 extra GEO channels are needed as well. Currently it is an unknown quantity.",
  "helpNeeded": "",
  "id": 1656,
  "impersonatorCreatorResourceID": null,
  "lastActivity": "2024-01-22T09:02:54.933Z",
  "leadSource": null,
  "lossReason": null,
  "lossReasonDetail": "",
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  "market": "",
  "monthlyCost": 0.0,
  "monthlyRevenue": 585.0,
  "nextStep": "",
  "onetimeCost": 3470.0,
  "onetimeRevenue": 6090.0,
  "opportunityCategoryID": 103,
  "organizationalLevelAssociationID": null,
  "ownerResourceID": 29682927,
  "primaryCompetitor": null,
  "probability": 100,
  "productID": 2,
  "projectedCloseDate": "2024-01-22T00:00:00.000Z",
  "promisedFulfillmentDate": null,
  "promotionName": "",
  "quarterlyCost": 0.0,
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  "rating": null,
  "relationshipAssessmentScore": null,
  "revenueSpread": 0,
  "revenueSpreadUnit": "",
  "salesOrderID": null,
  "salesProcessPercentComplete": null,
  "semiannualCost": 0.0,
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  "stage": 29682776,
  "startDate": "2024-01-04T00:00:00.000Z",
  "status": 4,
  "technicalAssessmentScore": null,
  "throughDate": null,
  "title": "Acolad Live (phase 1) - German 0800 incoming + GEO outgoing",
  "totalAmountMonths": 1,
  "useQuoteTotals": true,
  "userDefinedFields": [],
  "winReason": null,
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  "yearlyCost": 0.0,
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