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Gemeente Zaanstad - serviceovereenkomst IPO Closed

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Status
Closed
Stage
Stage 5 Closed - LOST
Win reason
Klant
Gemeente Zaanstad (1506MZ100)
Aangemaakt
2023-12-06
Gesloten
2025-06-04

Beschrijving

Zaanstad had meerdere opportunities over de support en service, opp1721 wordt doorgezet als gescoord. _____ IPOffice 2000 users, bijna allemaal mobiel (koppeling met VF), circa 100 vaste toestellen IPOCC voor 25 gebruikers (EOL), thuiswerkers, wallboards We zijn bezig met Avaya Workplace voor vervanging van Avaya communicator Die worden dan ingezet voor Helpdesk en KCC voor thuiswerken. Ik heb gezien dat er in 2023 36 meldingen zijn gedaan voor de leverancier. Kun je op basis hiervan een voorstel maken? Wat we graag terug willen zien: • Support 5x8 • Updates/patches • Uitvoeren van verzoeken remote • Regelmatig controleren van systeem op fouten, backups uitvoeren etc. • Voorstel voor stappen met IPOCC Groeten Bart Deege 0628200198

Notes (16)

Datum Action type Assigned to Onderwerp / inhoud
2025-06-04 General Jeroen Waldram Workflow Rule "[TSV-Opp LOST] Opportunity closed & LOST - notify salesmanager" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Losse opdracht or Project or Standaard (projecten)" Stage changed to "Stage 5 Closed - LOST" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity Closed (LOST)) to aveldkamp@tsv-groep.nl; flunstroo@tsv-groep.nl; ldehaan@tsv-groep.nl Initiated by Erik Gunther
2025-06-04 Opportunity Update Erik Gunther Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Changed Probability from 50% to 0% Changed Status from Stage 2 Qualification to Stage 5 Closed - LOST Changed Projected Close Date from 02-06-2025 to 04-06-2025 Opportunity Owner=Waldram, Jeroen Changed Status from Active to Closed
2025-06-02 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 30-05-2025 to 02-06-2025 Opportunity Owner=Waldram, Jeroen Status=Active
2025-05-23 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 23-05-2025 to 30-05-2025 Opportunity Owner=Waldram, Jeroen Status=Active
2025-05-09 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 09-05-2025 to 23-05-2025 Opportunity Owner=Waldram, Jeroen Status=Active
2025-04-07 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 04-04-2025 to 09-05-2025 Opportunity Owner=Waldram, Jeroen Status=Active
2025-03-28 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 28-03-2025 to 04-04-2025 Opportunity Owner=Waldram, Jeroen Status=Active
2025-02-03 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 31-01-2025 to 28-03-2025 Opportunity Owner=Waldram, Jeroen Status=Active
2024-12-30 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 27-12-2024 to 31-01-2025 Opportunity Owner=Waldram, Jeroen Status=Active
2024-10-18 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 18-10-2024 to 27-12-2024 Opportunity Owner=Waldram, Jeroen Status=Active
2024-06-28 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 28-06-2024 to 18-10-2024 Opportunity Owner=Waldram, Jeroen Status=Active
2024-04-25 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 25-04-2024 to 28-06-2024 Opportunity Owner=Waldram, Jeroen Status=Active
2024-04-03 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 29-03-2024 to 25-04-2024 Opportunity Owner=Waldram, Jeroen Status=Active
2024-03-11 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Changed Projected Close Date from 29-02-2024 to 29-03-2024 Opportunity Owner=Waldram, Jeroen Status=Active
2024-01-10 Opportunity Update Jeroen Waldram Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Projected Close Date=29-02-2024 Opportunity Owner=Waldram, Jeroen Status=Active
2023-12-06 Opportunity Update Jeroen Waldram New Opportunity: None, Gemeente Zaanstad - serviceovereenkomst IPO Total Revenue=0 Probability=50% Sales Stage=Stage 2 Qualification Projected Close Date=29-02-2024 Opportunity Owner=Waldram, Jeroen Status=Active
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