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Avaya telephony conversion and management Implemented

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Status
Implemented
Stage
Stage 6 - Handover
Win reason
–
Klant
Electric Glass Fiber UK (EC2M 2AT)
Aangemaakt
2023-10-10
Gesloten
2023-10-23

Beschrijving

Voorstel is akkoord en ondertekend op 20-10-23 Het is de bedoeling om Glass UK volledig los te koppelen van Glass NL (failliet zijn verklaard). --> Hiervoor gaat Oscar naar de locatie in Wigan. Reiskosten en geld voor eten zijn meegenomen in dit voorstel. LET OP: KLANT MOET WEL EERST DE 90% BETALEN VOORDAT OSCAR DIE KANT OP GAAT. Hier is een plan voor gemaakt die in dit voorstel als eenmalige investering naar voren komt. Daarnaast is er ook een Servicecontract afgesloten met een looptijd van 3 jaar die tegelijkertijd ook de borging met hun Avaya licenties realiseert.

Primary quote

Naam
#1384 — Avaya telephony conversion and management
Effectief vanaf
2023-10-12
Vervaldatum
2023-11-13

Maandelijkse items (1)

# Artikel of dienst Item type Aantal
1 Telefonie / Avaya service 1 jaar
1 jaar is € 4.606,- Afgesloten duur is 3 jaar. 		Product 36

Eenmalige items (3)

# Artikel of dienst Item type Aantal
1 Engineer / Avaya NL omzetten naar UK
2x dagtarief i.v.m. engineer niet inzetbaar á € 600,- per dag, oftewel 8x € 75,00 per dag. 16x uurtarief engineer project à € 115,00 Professional services include: Remove existing secondary IP Office. Reinstall new virtual IP Office server edition on VM-Ware client. Set up the newly installed IP Office as the primary IP Office server edition. Set up WEBLM server. Provide the license file, which can then be loaded into the WEBLM. Link existing IP500V2 Gateway to the new virtual primary IP Office. Import users, groups, devices, user-rights and other configuration. Create ARS table so that outgoing calls go through the IP500V2 gateway. Assist Electric Glass Fiber with adjusting DHCP-server so that the existing devices get the correct data via option 242. Supervise resetting, logging in and testing of devices. TSV engineer coordinates, Electric Glass Fiber employee(s) perform reset on the devices. Testing the configuration. 		Labor 1
2 Vervoer (OV/Taxi/vliegtuig/etc)
Vliegticket heen en terug incl. bagage. 		Expense 1
3 Diner kosten
ontbijt/lunch/diner geld voor de dag. 		Expense 4

Notes (18)

Datum Action type Assigned to Onderwerp / inhoud
2024-04-17 1 KPI Telefonisch contact Ronny Riechelmann (redacted) Antwoord op mijn mail van 17-04? Verschoven
2024-04-15 1 KPI Telefonisch contact Ronny Riechelmann (redacted) Reminder per mail gestuurd op 03-04 nieuwe mail gestuurd op 17-4
2023-11-07 1 KPI Telefonisch contact Ronny Riechelmann (redacted) Reminder per mail gestuurd op 03-04 GGH
2023-10-30 1 KPI Telefonisch contact Ronny Riechelmann (redacted) Goed gegaan op locatie? Alles is goed gegaan, ze zijn tevreden over hoe we het hebben opgepakt. Weer eens contacten in de feestdagen.
2023-10-20 1 KPI Telefonisch contact Ronny Riechelmann (redacted) Intern checken of alles goed gaat ivm de betalingen en dergelijke. Oscar is onderweg naar de UK
2023-10-23 Opportunity Update Erik Gunther Opportunity: None, Avaya telephony conversion and management Changed Total Revenue from 45034,00 to 4731,50 Probability=100% Sales Stage=Stage 6 - Handover Projected Close Date=20-10-2023 Opportunity Owner=Riechelmann, Ronny Status=Closed
2023-10-23 Opportunity Update Erik Gunther Opportunity: None, Avaya telephony conversion and management Changed Total Revenue from 7034,50 to 45034,00 Probability=100% Sales Stage=Stage 6 - Handover Projected Close Date=20-10-2023 Opportunity Owner=Riechelmann, Ronny Status=Closed
2023-10-23 Opportunity Update Erik Gunther Opportunity: None, Avaya telephony conversion and management Changed Total Revenue from 4731,50 to 7034,50 Probability=100% Sales Stage=Stage 6 - Handover Projected Close Date=20-10-2023 Opportunity Owner=Riechelmann, Ronny Status=Closed
2023-10-23 Opportunity Update Ronny Riechelmann (redacted) Opportunity: None, Avaya telephony conversion and management Total Revenue=4732 Probability=100% Sales Stage=Stage 6 - Handover Projected Close Date=20-10-2023 Opportunity Owner=Riechelmann, Ronny Changed Status from Active to Closed
2023-10-19 1 KPI Telefonisch contact Ronny Riechelmann (redacted) Voorstel akkoord? even met frank in het systeem dubbel checken. Voorstel is ondertekend
2023-10-20 General Ronny Riechelmann (redacted) Workflow Rule "[TSV-Opp Stage6] Opportunity ready for handover - notify project team" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Standaard (aanpassing 1 AV) or Standaard (projecten)" Stage changed to "Stage 6 - Handover" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 6 Handover) to akik@tsv-groep.nl; bsyed@tsv-groep.nl; flunstroo@tsv-groep.nl Initiated by Ronny Riechelmann
2023-10-20 Opportunity Update Ronny Riechelmann (redacted) Opportunity: None, Avaya telephony conversion and management Total Revenue=4732 Probability=100% Changed Status from Stage 5 Closed - WON to Stage 6 - Handover Projected Close Date=20-10-2023 Opportunity Owner=Riechelmann, Ronny Status=Active
2023-10-20 General Ronny Riechelmann (redacted) Workflow Rule "[TSV-Opp WON] Opportunity closed & WON - notify RE for KP" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Standaard (aanpassing 1 AV) or Standaard (projecten)" Stage changed to "Stage 5 Closed - WON" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 5 Closed (WON) aanmaken kostenplaats) to revers@tsv-groep.nl Initiated by Ronny Riechelmann
2023-10-20 General Ronny Riechelmann (redacted) Workflow Rule "[TSV-Opp WON] Opportunity closed & WON - notify project team" fired.
When an opportunity is: Edited And the following conditions are met: Opportunity Category in list "Standaard (aanpassing 1 AV) or Standaard (projecten)" Stage changed to "Stage 5 Closed - WON" Then execute the following actions: Send notification e-mail ([TSV-Opportunity] Opportunity - Stage 5 Closed (WON)) to flunstroo@tsv-groep.nl Initiated by Ronny Riechelmann
2023-10-20 Opportunity Update Ronny Riechelmann (redacted) Opportunity: None, Avaya telephony conversion and management Total Revenue=4732 Probability=100% Changed Status from Stage 4 Contract Sent to Stage 5 Closed - WON Projected Close Date=20-10-2023 Opportunity Owner=Riechelmann, Ronny Status=Active
2023-10-20 Opportunity Update Ronny Riechelmann (redacted) Opportunity: None, Avaya telephony conversion and management Total Revenue=11032 Changed Probability from 25% to 100% Changed Status from Stage 1 First Contact to Stage 4 Contract Sent Changed Projected Close Date from 01-12-2023 to 20-10-2023 Opportunity Owner=Riechelmann, Ronny Status=Active
2023-10-10 4 KPI Email verstuurd Ronny Riechelmann (redacted) Offerte maken en delen Voorstel verstuurd.
2023-10-10 Opportunity Update Ronny Riechelmann (redacted) New Opportunity: None, Avaya telephony conversion and management Total Revenue=0 Probability=25% Sales Stage=Stage 1 First Contact Projected Close Date=01-12-2023 Opportunity Owner=Riechelmann, Ronny Status=Active
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